FAQs Archive

FAQ

Q1.

Is the referral field mandatory when signing up?

The referral field is required. If you do not have a referral, please contact us at cs@afzima.com, and we will connect you with a partner in your country.

Q1.

How can I form a partnership?

If you are interested in forming a partnership, please contact us at cs@afzima.com for further details.

Q2.

What if there is no medical interpreter? How can I overcome language barriers?

For Vietnamese and Thai patients, Healthpedia provides medical interpretation support.

Q3.

Is it okay if I don’t have a multilingual website?

A multilingual website is essential. Healthspedia offers support for creating a website tailored for international patients and global partners. Only actual costs (excluding profit) will be charged, and the website development takes approximately 1 to 2 weeks.

Q4.

What should I do if I don’t have a hospital brochure in a foreign language?

A hospital introduction brochure in a foreign language is essential.

Healthspedia offers support for creating brochures tailored for international patients and global partners. Only actual costs (excluding profit) will be charged, and brochure production takes approximately one week.

Q5.

Is the referral field mandatory when signing up?

The referral field is required. If you do not have a referral, please contact us at cs@afzima.com, and we will connect you with a partner in your country.